Terms of service
Acknowledgements
By purchasing a service or product with Brandfluff, or an authorised sales channel, you acknowledge and agree to comply with these Terms and Conditions.
1. Masterclass Ticket or Service Purchases
a) Sales may be limited to a certain number of tickets/services to avoid scalping. Brandfluff may cancel or refuse to accept orders that it believes are placed in excess of purchase limits.
b) Tickets/Services purchased are strictly non-refundable and non-exchangeable, except as provided for in the LPA Code or as required by law (including the Australian Consumer Law).
c) All sales are final.
d) Masterclass Tickets must not be resold or offered for resale at a premium or packaged, or otherwise offered for advertising, promotional or other commercial purposes (including competitions) without Brandfluff's prior written consent. If a ticket is sold or used in contravention of this condition, the ticket may be seized or cancelled without refund or exchange and the bearer of the ticket may be denied admission.
2. Pricing and Payment
a) All prices quoted are in Australian dollars and do not include GST.
b) Prices are subject to change without notice
c) You warrant that you have the authority to make payment for your ticket and that you own/hold or have express permission of the owner/holder of the credit card or other payment facility used to purchase the ticket.
3. Conditions of Entry - Masterclasses
a) Management reserves the right to deny admission to any person who appears to be intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the experience of other guests.
b) Filming and photography of both the venue and the guests may take place during your masterclass/service, please advise a Brandfluff member if you do not wish to be filmed.
c) You may be refused entry or required to leave the Venue if you do not comply with rules.
4. Refunds, Cancellations and Changes
a) Brandfluff will only offer a refund if a masterclass event is cancelled, rescheduled, or significantly relocated (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). Brandfluff does not offer refunds as a result of a change in your personal circumstances for any service or masterclass. Service refunds are not applicable.
b) Brandfluff may add, withdraw, or substitute artists, acts, or vary advertised programs, times, seating arrangements or audience capacity without notice. Tickets will not be exchanged or refunded as a result of these changes, except as provided for in the LPA Code or as required by law (including the Australian Consumer Law).
c) To the extent permitted by law, Brandfluff will not reimburse you for auxiliary expenses (such as cost of travel, car-parking, child-care, and accommodation) or other consequential loss suffered by you in the connection with your attendance or non-attendance at a masterclass.
Promotions and Competitions
a) If you receive free masterclass tickets through a giveaway affiliated by a Brandfluff social media page, or partner you may be charged a full ticket price prior to entry if there are any no shows of your guests and you have not informed our bookings and reservation team prior to the doors open time stated on your ticket.
Voluntary Assumption of Risk
a). You enter the Masterclass Venue at your own risk.
b) You understand that attendance at any event and/or the Venue may carry with it certain dangers, including the risk of injury and damage to you or your property.
c) By attending the event and/or the Venue, you accept the risk of damage and loss (including property damage, personal injury, economic and consequential loss) howsoever arising (including by negligence) at the Venue. This includes damage or loss caused by the acts or omissions of other ticketholders, visitors, guests.
Limitation of Liability
a) To the extent permitted by law (including the Australian Consumer Law), Brandfluff are not liable to you for any loss, damage, injury, delays, additional expenses, or inconvenience arising because of your attendance or non-attendance at the Venue and/or the event. Where liability cannot be excluded or modified by law, including pursuant to the Australian Consumer Law, the liability Brandfluff is limited to the minimum permitted by law.
General
a) These Terms and Conditions may be varied at any time.
b) If any part of the Terms and Conditions is held to be invalid, illegal, or unenforceable, it will be disregarded to the extent of its invalidity and the remainder of these Terms and Conditions will remain in full force and effect.
c) Brandfluff reserves the right to change, remove, add or extend any of their products or offerings without notice.